Privacy Policy

Effective Date: June 26, 2025  |  Last Updated: June 26, 2025

Widget Pixels Inc. (“Widget Pixels,” “we,” “us,” or “our”) is committed to protecting your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, including Quebec’s Act respecting the protection of personal information in the private sector (Law 25) where applicable.

This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information when you visit https://widgetpixels.ca, contact us, request a quote, purchase services, or otherwise interact with us.

1. Accountability

Widget Pixels is responsible for personal information under our control. We have designated accountability for compliance with this policy and PIPEDA. For privacy-related inquiries, contact us using the details in Section 12.

2. Identifying Purposes

We collect personal information for purposes that a reasonable person would consider appropriate, including to:

• Respond to inquiries, quote requests, and support messages;
• Deliver, administer, and bill for IT solutions, software engineering, consulting, and related professional services;
• Enter into and perform contracts, statements of work, and service agreements;
• Process payments and maintain financial records as required by law;
• Improve our website, services, security, and client experience;
• Send service-related communications and, where permitted, marketing updates (you may opt out at any time);
• Comply with legal, regulatory, tax, and corporate obligations in Canada.

We will identify the purposes for collection at or before the time information is collected, or when required by law.

3. Consent

We obtain your knowledge and consent for the collection, use, or disclosure of personal information, except where permitted or required by law. Consent may be express (e.g., submitting a contact form, signing an agreement) or implied where appropriate and legally permitted.

You may withdraw consent subject to legal or contractual restrictions and reasonable notice. Withdrawal may limit our ability to provide certain services.

4. Information We Collect

Depending on your interaction with us, we may collect:

• Identity & contact data: name, job title, company, email, phone, billing address;
• Business & project data: requirements, specifications, files, credentials (when necessary for delivery), communications, and deliverables;
• Payment data: invoicing details and transaction records (payment card data is processed by third-party payment processors where applicable);
• Technical data: IP address, browser type, device information, pages visited, referral URLs, and similar analytics data;
• Communications: emails, messages, call notes, and support tickets.

We do not knowingly collect personal information from children under 13. If you believe we have done so, contact us and we will delete it promptly.

5. Cookies & Analytics

Our website may use cookies, local storage, and similar technologies to enable functionality, remember preferences, and analyze traffic. Where Google Analytics or similar tools are enabled, aggregated usage data may be collected as described in our Site Settings configuration.

You can manage cookies through your browser settings. Disabling cookies may affect site functionality.

6. Limiting Collection

We collect only personal information that is necessary for the identified purposes. Information is collected by fair and lawful means.

7. Limiting Use, Disclosure & Retention

We use and disclose personal information only for the purposes for which it was collected, unless you consent or the use/disclosure is authorized or required by law.

We may share information with:

• Service providers (hosting, email, analytics, payment processors, subcontractors) bound by confidentiality and security obligations;
• Professional advisors (legal, accounting) where necessary;
• Government authorities when required by applicable Canadian law or court order.

We do not sell your personal information.

Personal information is retained only as long as necessary to fulfill the purposes described, meet legal and tax obligations (typically up to seven (7) years for business records where required), resolve disputes, and enforce agreements.

8. Accuracy

We take reasonable steps to keep personal information accurate, complete, and up to date. Please notify us of changes to your contact or billing information.

9. Safeguards

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including access controls, secure transmission where practicable, and staff confidentiality obligations. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

10. Openness & Individual Access

Upon written request and subject to limited exceptions under PIPEDA, you may:

• Request access to personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request information about our policies and practices regarding service providers and cross-border processing.

We will respond within a reasonable time and in accordance with applicable law. We may require verification of identity.

11. Challenging Compliance & Breach Notification

If you have concerns about our privacy practices, contact us first so we can investigate and resolve the matter. You may also file a complaint with the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca.

Where required by law, we will notify affected individuals and relevant authorities of a breach of security safeguards involving personal information that creates a real risk of significant harm.

12. International Transfers

Your information may be processed or stored in Canada or other jurisdictions (including the United States) where our service providers operate. When information is transferred outside Canada, we take reasonable steps to ensure comparable protection through contractual and organizational measures.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect revisions. Material changes will be posted on this page. Continued use of our website or services after changes constitutes acceptance of the updated policy.

14. Contact Us

Widget Pixels Inc.
Ontario Corporation No. 1001651150
145 Church Street, Unit 5, Toronto, ON M5B 1Y4, Canada
Email: info@widgetpixels.ca
Website: https://widgetpixels.ca

For privacy requests, use the subject line: Privacy Request — PIPEDA.